So after browsing and making a lot of comparisons, you click the 'checkout' button and wait for your online confirmation and paperless tickets. Is there anything else to think about when buying airline tickets on the internet? I didn't think so either, until today.
For the last 24 hours, a friend has been waiting for a confirmation email that might or might not make its way to her inbox. After buying some holiday tickets online, she received an email asking for additional information. Surprisingly, this information included a copy of her credit card and her driver's license. Unwillingly, but without options, she sent the information and kept waiting for her paperless tickets. To her dismay, she had to wait over 10 hours before her tickets were confirmed.
Now that the panic over the ticket is over, she fears for her identity. Not only there is a copy of her ID and credit card in an online file, but who knows where in the world wide web is her information being classified, confirmed and checked. That is what I call Online stress.
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